Why Mediation Should Be Your Top Choice for Conflict Resolution

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Whenever a conflict arises, we tend to look for the fastest and easiest solution. However, reacting impulsively and aggressively only leads to more problems. Mediation, on the other hand, offers a healthier and more productive approach to conflict resolution. We will explain why mediation should be your top choice for resolving conflicts.

What is Mediation?

Mediation is a private, voluntary process that offers a neutral third-party to help manage and resolve disputes. The mediator facilitates dialogue between two or more parties, in an attempt to reach a mutually beneficial agreement. Mediation is private and confidential, with the goal of coming to a resolution that is satisfactory for all parties involved.

Advantages of Mediation:

  1. Confidentiality: mediation is a private and confidential process. This not only protects the parties’ privacy but also allows more open discussion about the issues at hand.
  2. Helps preserve important relationships: unlike other legal disputes that may strain or break relationships, mediation helps parties express themselves honestly, and empathetically, which can lead to resolution, preservation, and even strengthening of relationships.
  3. Efficient and cost-effective: litigation can take years to resolve and can be incredibly costly. Mediation, on the other hand, can be completed within a few hours or days and is significantly cheaper via mediators than in costs related to litigation.
  4. Voluntary, flexible, and satisfying for everyone: Mediation is voluntarily entered into by both parties involved, ensuring that they both are satisfied with the resolution reached by the end of the process. The mediation process is more flexible and creative than litigation thanks to the opportunity for the parties to have a say over the process and outcome.

When to Seek Mediation?

Mediation should be pursued whenever there is a conflict between individuals or parties. It is particularly suitable for those seeking to preserve an ongoing relationship, or for businesses that want to avoid the cost, time, and unpredictability of litigation. Not only can mediation be used in any type of lawsuit, such as divorce, personal injury, or commercial disputes, but employers can use mediation to resolve conflicts with their employees, other businesses, or suppliers.

The Role of a Mediator

The mediator is an impartial third party who facilitates the conversation to help the parties reach an agreement. The mediator acts as a neutral referee, encouraging communication, and assisting parties to identify shared interests in an attempt to craft mutually acceptable solutions, while giving possible solutions and implementing those discussed. The mediator does not advocate for any party, provide personal opinions, or take sides.


Mediation offers a dignified and efficient option for conflict resolution. With confidentiality, efficiency, flexibility, voluntary, cost-saving, and relationship-focused process, mediation provides a solution that not only helps all parties involved in the conflict but also helps everyone with the surrounding environment and situations. Next time a conflict arises, instead of reaching for the most immediate solution, consider mediation, and approach it an informed, open-minded way. Everyone will thank you.

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